TERMS OF SERVICE – THE SILK STUDIO

Website: https://thesilkstudio.in
Email: care.thesilkstudio@gmail.com
Phone: +91 87583 03088
Office Address: D-301, Apple Heights, Mota Varachha Main Road, Surat, Gujarat – 394101, India
GSTIN: 24DQCPG4431G1ZA

Overview

This website is operated by GODHANI KOMALBEN MAYURKUMAR (“Company,” “we,” “us,” or “our”). Throughout the site, the terms “we,” “us,” and “our” refer to THE SILK STUDIO. We provide this website, including all information, tools, products, and services (collectively, the “Services”), conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here or available by hyperlink.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services.

Section 1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for your minor dependents to use this site.

You agree not to use our products or Services for any unlawful or unauthorized purpose, and you must not violate any laws in your jurisdiction.

You must not transmit any viruses, malware, or destructive code through the website.

Any breach of these Terms may result in immediate suspension or termination of access to our Services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content, excluding credit card information, may be transferred unencrypted and may involve transmission over different networks. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The material on this site is provided for general information only.

We may modify or remove content at any time without prior notice.

Section 4 – Modifications to the Service and Prices

Prices of our products and Services are subject to change without notice.

We reserve the right to modify or discontinue any product, service, or feature at any time.

We are not liable for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products or Services

Certain products or services may be available exclusively online through the website and may be available in limited quantities.

We have made every effort to display product colors and images accurately, but we cannot guarantee that your device’s display will reflect actual product colors.

We reserve the right to limit the sale of our products or Services to any person, region, or jurisdiction, and to discontinue any product at any time.

All product descriptions, pricing, promotions, and availability are subject to change without notice.

Section 6 – Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order at our discretion.

You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store.

You agree to promptly update your account and payment information so that we can complete your transactions and contact you when needed.

Section 7 – Optional Tools

We may provide access to third-party tools, applications, widgets, or APIs. These are provided “as is” and “as available,” without any warranties or endorsements from us.

Your use of optional tools is at your own risk, and you should review the third party’s terms and privacy policy before using them.

Section 8 – Third-Party Links and Content

Our Services may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third-party sites.

Please review the third party’s terms, refund policy, shipping policy, and privacy policy before making any purchase or use.

Section 9 – User Comments, Feedback, and Other Submissions

If you send us comments, suggestions, ideas, proposals, or other content, you agree that we may use them without restriction, compensation, or obligation of confidentiality.

You represent that your submissions do not infringe any third-party rights and do not contain unlawful or harmful material.

Section 10 – Personal Information & Privacy

Your submission of personal information through our store is governed by our Privacy Policy.

We collect and process personal data for order fulfilment, customer support, service improvement, legal compliance, fraud prevention, and marketing communications where you have consented.

Personal data may be processed outside India by our service providers where necessary, subject to applicable legal safeguards.

We implement reasonable security measures to protect personal information and retain it only as long as necessary or legally required.

For privacy-related requests, contact:

Email: care.thesilkstudio@gmail.com
Phone: +91 87583 03088
Business Hours: Monday to Friday, 10:00 AM to 6:00 PM

Section 11 – Errors, Inaccuracies, and Omissions

There may occasionally be information on the website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability.

We reserve the right to correct any errors and to change or cancel orders if any information is inaccurate.

Section 12 – Prohibited Uses

You are prohibited from using the website or Services for unlawful, fraudulent, abusive, or harmful purposes, including but not limited to:

• violating any law or regulation;
• infringing intellectual property rights;
• spreading malware or harmful code;
• phishing, scraping, or data harvesting;
• harassment, discrimination, or abuse;
• false or misleading submissions;
• interfering with website security.

Any violation may result in termination of access and possible legal action.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

Your use of the Service is at your own risk. All products and services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, THE SILK STUDIO and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Service or any products purchased through it.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless THE SILK STUDIO, its owners, employees, affiliates, and service providers from any claims, damages, liabilities, and expenses arising from your breach of these Terms, your violation of any law, or your misuse of the Services.

Section 15 – Severability

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will continue in full force and effect.

Section 16 – Termination

These Terms remain effective unless terminated by either you or us.

We may terminate or suspend access to the Services at any time if we believe you have violated these Terms.

Section 17 – Entire Agreement

These Terms, together with our Privacy Policy and any other policies posted on the website, constitute the entire agreement between you and THE SILK STUDIO.

Section 18 – Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Subject to applicable consumer laws, disputes shall be subject to the exclusive jurisdiction of the courts at Surat, Gujarat, India.

Section 19 – Changes to Terms of Service

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of the website after changes are posted means you accept those changes.

Section 20 – Contact Information

For any questions or complaints regarding these Terms, contact:

THE SILK STUDIO
Email: care.thesilkstudio@gmail.com
Phone: +91 87583 03088
Address: D-301, Apple Heights, Mota Varachha Main Road, Surat, Gujarat – 394101, India
GSTIN: 24DQCPG4431G1ZA